Users report that ETECSA is forcing them to spend up to $45.14 USD to replace a SIM card in Cuba: no options in Cuban pesos and sales only available from abroad. More details to follow.
Telecommunications in Cuba
Users criticize ETECSA: "Internet service is worse, and now more money is coming in in dollars."
Cuban users are criticizing ETECSA for its telecommunications monopoly in Cuba, claiming that "internet service is worse and now more money is coming in in dollars" following the dollarization of mobile data rates and top-ups.
Special promotion: ETECSA offers 20 GB for international top-ups of 600 GB. CUP
The Cuban Telecommunications Company (ETECSA) announced a new international recharge promotion active between October 8 and 15. 2025.
10G makes headlines, but Cuban reality remains trapped in 3G and 4G
In recent days, the Cuban government has Casas Particulares Cienfuegos He began talking about 10G, a technology that is already being tested in developed countries as an evolution of fixed broadband with speeds of up to 10 gigabits per second.
ETECSA announces it will install more public telephones: these locations are a priority.
Cuba's sole telecommunications company (ETECSA) has promised to expand the number of public telephones in Cuba: these sites will be a priority.
ETECSA will leave millions of Cubans without service on August 29.
ETECSA confirmed that on August 29th, it will carry out work on its mobile network that will leave millions of users without service throughout the night.
Cuba: ETECSA information on landline telephone service
Cuba's only telecommunications company (ETECSA) is promoting these guarantees for its landline telephone service in Cuba on its social media. More details to follow.
Million-dollar rate hike: What ETECSA earns per day while you have a bad connection in Cuba
The re has been unusualcupETECSA's operation, while Miami called for "no recharges," but the reality was different. The communications monopoly in Cuba went from earning $10.000 to more than $540.000 a day after the rate increase just over a month ago.
ETECSA improves after new measures: Nauta Hogar and TFA plans are reactivated
Etecsa assured the government that, following the new measures, its finances will begin to improve, and it could enhance its services and launch Nauta Hogar and TFA (Alternative Fixed Telephone) plans.
After criticizing it, now they understand it: the university students' about-face on ETECSA's measures
Is ETECSA right about the new measures involving price increases, dollarization, and restrictions on top-ups in Cuban pesos? University students changed their minds after intense days of debate, according to officials.
ETECSA apologizes for new rates: they are heavily in debt and need foreign currency
ETECSA President Tania Velázquez Rodríguez apologized on National Television for her company's new rates and restrictions, saying they are "heavily in debt and need foreign currency" to maintain services on the island.
Scam alert: What's happening with ETECSA top-ups?
The Cuban Telecommunications Company SA (ETECSA) issued an official alert this weekend about the increase in scams related to international mobile phone top-ups. What's happening?
Cuba: Etecsa announces allocation of new landlines
The state-owned entity, ETECSA, the only one of its kind in Cuba, will assign 500 new high-demand landlines in this province, with priority given to this municipality.
Cuban officials assure that Wi-Fi for trains is "progressing."
According to the Cuban government's official press, Wi-Fi on Cuban trains is "progressing," after the project passed technical tests. What's next?