In accordance with the regulations of the General Customs Office of the Republic of Cuba, for shipments via postal mail to the island, up to 10 kg of miscellaneous items may be sent to Cuba, for a maximum total value of USD 200.00 per shipment. It is recommended that senders include the official invoice for the items they are sending with their shipment.
Please note that Cuban Customs considers miscellaneous items to be sent by postal mail to the island: footwear, clothing, food, personal hygiene and household items, jewelry, perfumes, and lingerie.
Furthermore, all household appliances and other durable equipment, as well as their parts and components, and other similar items, are not classified as miscellaneous items in a postal shipment to the Island. Since they are not considered miscellaneous items, these items are valued individually by the General Customs of the Republic of Cuba. They are not weighed; only the customs value of each item contained in the postal shipment is considered, within the value limit of the shipment itself (maximum total value of USD 200.00).
Equipment that can be sent by postal mail to the Island:
- Air conditioners, of any type and model, as long as the power of the equipment does not exceed one ton or 12000 BTU, which is the established requirement.
- Electromagnetic induction ceramic hobs and stoves of any type and model, provided that the appliance's power consumption does not exceed 1500 watts per burner.
- Electric microwave ovens or infrared ovens, of any type and any model, as long as the electrical consumption of the equipment does not exceed 2000 watts.
- Flat-screen televisions, provided that the dimensions of the equipment do not exceed 32 inches.

Hello, I have a question. Can a blood pressure measuring device be sent to Cuba? My brother suffers from high blood pressure. Thank you for your attention. Best regards.
alexis angela.
My name is Maikel Martínez Montano, Triangle corner, Detour number 9, Sitiecito Sagua la Grande, Villa Clara, Cuba, postal code 54 160. I need to know if shipments can be made from Paraguay to Cuba.
How many cigarettes can I bring into the country by parcel to Cuba?
Hello, a question..
Can a 4kg and a half electric coffee maker be sent by post to Cuba, and how much would it cost to pick it up there? Thank you.
If I wanted to receive cell phones by mail in my name, how many can I receive per year? Am I allowed to put two phones in a 2kg package?
Hello,
To learn about the latest requirements, we suggest reading: https://www.correos.cu/regulaciones-que-debe-conocer-el-cliente/
There you will find contact information to request more details from Correos de Cuba.
Good morning, I sent a tablet and a cell phone via DHL. Customs wants to confiscate one of the two items because it exceeds the established limit of 2. cuc When I have the invoice and the proof that I paid them with a total of 115 euros, what I don't understand is that they set the prices and if we consider them, they are not the real prices in the outside world. It is a low-end phone but it is touch-sensitive and a tablet for children are not from recognized brands. And in the end I paid for a service that they steal from me. Please can you tell me what to do. Greetings and good day
Hello,
We suggest you file a complaint through the Customs public channel or address this matter to higher authorities: https://www.facebook.com/AduanadeCuba
All the best
Hello, good evening. I'm Peruvian. I would like to know if I can send medicines to Cuba and some sweets or anything else that can be sent so they arrive. But the most important thing is, can medicines be sent? Thank you for your response.
Hello, I'm Cuban and my family is in a crisis with their cell phones. I need to know if my aunt can send me 5 cell phones via certified mail and how much will the shipping cost?
And how long does shipping take???
Hello,
We suggest you contact Correos de Cuba directly for guidance: https://www.correos.cu/
All the best
If you contact Correos de Cuba, you will receive a more relevant response: https://www.correos.cu/servicios/
A greeting.
I need to know how to ship some car parts from Cancun, Mexico to Cuba.
Greetings, I need to know if you can send me some medication from Chile? Please, I urgently need this information. The medication is for my brother, who has been diagnosed with Cerebral Palsy, is bedridden, and is dependent on that drug.
I look forward to your response as soon as possible.
Hello,
As far as Correos de Cuba explained, the fastest way to send medicines to Cuba is DHL.
However, you should check with an office near your place of residence to see if this is possible. https://www.dhl.com/cl-es/home.html
A greeting.
I need to know if you can send me some garden plant seeds from Mexico.
Good morning, I need to know if a bag of garlic and onions can be sent to Cuba.
Thank you.
Good evening. Could you tell me if a laptop can be shipped from Poland to Cuba?
Greetings, the cooling fans (which work with water and frozen gel packs) can be sent by mail without taking into account their customs value, just the cost of the mail.
Good afternoon! Within the 10 kg that can be sent in one package, only 10 items can be sent, which reach the required weight, or more, up to 10 kg.
Hello, I would like to know if a cell phone can be sent from Spain to Cuba and how long it will take to arrive.
We provide you with the Cuban Post Office email address for this inquiry: ppgad@pucrs.br
All the best
Hello, I need to know if a phone can be sent from Spain to Cuba by express mail and how long it will take to arrive.
If you contact Correos de Cuba, you will receive a more relevant response: https://www.correos.cu/servicios/
A greeting.
Can old and new cell phones be sent to Cuba? Thank you.
Where can I order a textile package from Chiapas? How many kilos is the maximum?
Hello,
We suggest you contact http://www.correos.cu/
All the best
Hello, good afternoon. I would like to send a package to Cuba for my daughter who is almost ready to give birth. But here in Puebla, they tell me I can send 20 kilos. In Cuba, they tell my daughter she can only receive 1 kilos. Can someone please tell me how I can send it?
Hello,
You can review official information from Correos de Cuba here: http://www.correos.cu/faq/encomiendas-bultos-paquetes-postales-internacionales/?print=print
All the best
Hello, good afternoon. I'm in the same situation. I need to know how much I can send to Cuba and what items I can send. Thank you.
I need an address so I can send mail to Havana.
Type of humanitarian aid?
Or someone in particular?